What it supports
Use product images, gallery, price, sale price, category, stock, and AI notes in replies.
Use Case
Product Catalog Selling
Keep your product list connected to customer replies so ZoliBot can answer accurately about stock, price, images, cooked food options, delivery notes, and seller instructions.
Catalog signal
Products, prices, stock, gallery images, food fields, and seller notes stay connected to customer replies.
Images
Kept in the seller dashboard for safer replies.
Stock
Kept in the seller dashboard for safer replies.
Prices
Kept in the seller dashboard for safer replies.
AI notes
Kept in the seller dashboard for safer replies.
No guessing from the AI
If a seller has uploaded products, ZoliBot is instructed to use that product list first. This helps avoid promising unavailable stock or giving prices that do not match the seller dashboard.
What it supports
Support normal products and cooked food products with details like serving size and preparation time.
What it supports
Let customers send a product image or description while ZoliBot checks the seller catalog before replying.
Useful for many business types
Fashion stores, food vendors, beauty sellers, electronics shops, service businesses, and local vendors can all keep product or service information in one place for the assistant to use.
1
Upload products and up to five images per item.
2
Add stock, delivery notes, food fields, and business-specific product instructions.
3
Let ZoliBot use the catalog to answer social media customer questions.
What sellers should expect
This page is written for live businesses using ZoliBot with real customers, real stock, payment decisions, and support conversations that sometimes need a human handover.
Accurate context
The bot should use products, settings, payment choices, and order state from the seller dashboard before suggesting an answer.
Human escalation
Refunds, paid cancellations, fulfillment disputes, and sensitive issues should move to store review instead of unsafe automatic action.
Customer language
Replies should follow the language or informal style the customer is using while keeping prices, links, product names, and order IDs exact.
