What it supports
Add cooked-food-specific fields without refreshing the product page.
Use Case
Food Vendor Orders
Help cooked food sellers answer menu, availability, delivery, portion, spice level, preparation time, and payment questions from busy social inboxes.
Catalog signal
Products, prices, stock, gallery images, food fields, and seller notes stay connected to customer replies.
Images
Kept in the seller dashboard for safer replies.
Stock
Kept in the seller dashboard for safer replies.
Prices
Kept in the seller dashboard for safer replies.
AI notes
Kept in the seller dashboard for safer replies.
Made for fast-moving menus
Food availability can change quickly. ZoliBot uses the seller dashboard as the source of truth, so customers can be told what is available, sold out, or ready at a specific time.
What it supports
Answer questions about ingredients, allergens, available times, and packaging notes.
What it supports
Collect order and delivery details while the seller prepares food or manages dispatch.
Better customer experience during rush periods
When orders come in during lunch, dinner, or weekend rush, the assistant can reply to common questions while the vendor focuses on preparing and dispatching orders.
1
Add menu items as cooked food products.
2
Include price, serving size, preparation time, and availability windows.
3
Let ZoliBot answer menu questions and request delivery details after payment.
What sellers should expect
This page is written for live businesses using ZoliBot with real customers, real stock, payment decisions, and support conversations that sometimes need a human handover.
Accurate context
The bot should use products, settings, payment choices, and order state from the seller dashboard before suggesting an answer.
Human escalation
Refunds, paid cancellations, fulfillment disputes, and sensitive issues should move to store review instead of unsafe automatic action.
Customer language
Replies should follow the language or informal style the customer is using while keeping prices, links, product names, and order IDs exact.
