Use Case

Bulk Campaigns

Reach customers with product updates, promos, and announcements while keeping replies and follow-ups in one marketing workflow.

Customer message

“Do you have this product, how much is it, and can I pay now?”

ZoliBot reply

Checks the catalog, answers in the customer language, and keeps the seller in control.

Campaigns and replies work together

Sending a promo is only half of the work. ZoliBot helps with the replies that follow so interested customers can ask questions and move toward an order.

What it supports

Send product updates and campaign messages to selected contacts.

What it supports

Manage replies from WhatsApp, Telegram, Instagram, and Facebook in context.

What it supports

Use AI to help with campaign wording, customer replies, and sales follow-up.

Built around supported social channels

Campaigns stay focused on the channels ZoliBot is built for: WhatsApp, Telegram, Instagram, and Facebook, so sellers are not distracted by unrelated AI tools.

1

Choose the audience and message.

2

Schedule or send the campaign.

3

Let ZoliBot help with replies and product questions.

What sellers should expect

This page is written for live businesses using ZoliBot with real customers, real stock, payment decisions, and support conversations that sometimes need a human handover.

Accurate context

The bot should use products, settings, payment choices, and order state from the seller dashboard before suggesting an answer.

Human escalation

Refunds, paid cancellations, fulfillment disputes, and sensitive issues should move to store review instead of unsafe automatic action.

Customer language

Replies should follow the language or informal style the customer is using while keeping prices, links, product names, and order IDs exact.