What it supports
Send product and campaign messages to Telegram audiences.
Integration
Telegram Campaigns
Use Telegram for campaign updates, group subscribers, customer reminders, and product announcements while ZoliBot helps organise replies and sales context.
Connection path
The integration brings customer events into ZoliBot, keeps channel credentials private, and lets the seller decide when automation should reply.
Webhook
A focused part of the connection workflow.
Access token
A focused part of the connection workflow.
Inbox sync
A focused part of the connection workflow.
Human handover
A focused part of the connection workflow.
Useful for communities and repeat buyers
Telegram works well for sellers with groups, broadcast audiences, and repeat customer communities. ZoliBot keeps product and campaign information close to the reply workflow.
What it supports
Support Telegram subscribers and groups in the marketing workflow.
What it supports
Use AI assistance for product-aware responses and campaign follow-up.
Campaigns without scattered follow-up
After a campaign is sent, sellers can use the dashboard to track messages, products, and customer intent instead of managing follow-up blindly.
1
Add Telegram bot credentials in the dashboard.
2
Connect the groups or subscriber lists used by the seller.
3
Send campaigns and keep follow-up conversations organised.
What sellers should expect
This page is written for live businesses using ZoliBot with real customers, real stock, payment decisions, and support conversations that sometimes need a human handover.
Accurate context
The bot should use products, settings, payment choices, and order state from the seller dashboard before suggesting an answer.
Human escalation
Refunds, paid cancellations, fulfillment disputes, and sensitive issues should move to store review instead of unsafe automatic action.
Customer language
Replies should follow the language or informal style the customer is using while keeping prices, links, product names, and order IDs exact.
