What it supports
Start with your business profile, logo, phone numbers, address, and website URL.
Resource
Help Center
Learn how to prepare your ZoliBot account so the AI can answer customers accurately and help turn conversations into paid orders.
Readiness checklist
Business profile, products, social channels, payment settings, plan access, and AI provider should be ready before live replies are enabled.
1
Complete your business setup.
2
Upload products and connect channels.
3
Subscribe to a plan when you are ready for live AI automation.
Recommended setup order
Create your account, fill the business page, add product information, connect your social accounts, configure the payment method you want customers to use, then subscribe before enabling live AI replies for customers.
What it supports
Add products with images, prices, stock, delivery notes, and AI instructions.
What it supports
Connect payment and social accounts before switching AI replies on for customers.
What to check when replies feel wrong
Review product stock, prices, AI notes, business details, and the admin AI provider. ZoliBot can only be accurate when the account information it reads is accurate.
1
Complete your business setup.
2
Upload products and connect channels.
3
Subscribe to a plan when you are ready for live AI automation.
What sellers should expect
This page is written for live businesses using ZoliBot with real customers, real stock, payment decisions, and support conversations that sometimes need a human handover.
Accurate context
The bot should use products, settings, payment choices, and order state from the seller dashboard before suggesting an answer.
Human escalation
Refunds, paid cancellations, fulfillment disputes, and sensitive issues should move to store review instead of unsafe automatic action.
Customer language
Replies should follow the language or informal style the customer is using while keeping prices, links, product names, and order IDs exact.
